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Senior UX Researcher

New York, New York
Senior UX Researcher
Impact product design!
 
We are pleased to represent our client, a domain leading tech company building integrated hardware/software logistic solutions in their search for a Senior UX Researcher.  This is an impactful, collaborative role that will help the company build a new suite of B2B products.
 
Responsibilities:
  • Use your collected insights to reduce friction and enhance delight for users across our entire digital experience.
  • Guide the product team to prioritize what user problems should be solved.
  • Validate design through user testing
  • Own the user research pipeline from consumer interviews to multivariate user testing.
  • Collaborate cross-functionally with product, marketing, sales, & engineering
  • Build personas, creating user journeys, experience maps, user flows and other internal documents.
  • Generate usability reports, behavioral analytic reports, and competitive analysis reports.
  • Analyze research findings and summarize in summaries with actionable insights.
Requirements:
  • 5+ years of industry UX Research experience - A MUST
  • Demonstrable experience with different qualitative research methods including usability, 1:1 interviews, concept testing, ethnographic-style fieldwork, group discussions, card sorting, workshops, remote studies, etc.
  • Demonstrable experience with quantitative research techniques.
  • Experience partnering with engineers to do preliminary research on features, products, and/or services.
  • Experience in an Agile environment, ideally Scrum.
  • Experience analyzing data from UX Analytics software.
  • Experience visualizing complex workflows and communicating those to other teams.
  • Strong communication skills.
 
 
 
Lois Siegel
Director of Recruiting
UX Hires
111 John Street, Suite 450, New York NY 10038
o: 646 863 5008 ext 506    c: 917 783 4487
e: lois@uxhires.com
 
 

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