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Senior UX Researcher

Boston, MA

…Live and breathe user-centered design and research.
…Put together usability tests, interviews, and workshops in your sleep.
…Play well with others and love to laugh.
…Are committed to constantly learning new ways of doing research experiments.
You're also in luck, because we have a client looking for a Senior UX Researcher—a master research planner, coordinator, and conductor; a skilled translator of findings into solutions; ability to create and lead any kind of discovery experiment—to work on both mobile and web products for their Design & Innovation group, reporting to the group’s UX Manager.
This top-notch management-consulting firm isn’t just any client. It routinely leads the list of consultancies name-brand businesses from every industry call on for help. Why not take the opportunity to add their name to your resume?
Your prime directive here is to design and conduct user research (usability testing, interviews, vision workshops, survey design, ideation and design workshops, concept tests) for every stage of a product’s life cycle. Once they become available, findings need to be translated into news everyone can use—design, marketing, and key business decision-makers. Here is where your experience putting together things like personas, customer journey maps, and service blueprints comes in handy.
To accomplish all of this, you’ll need to be able to work closely and collaborate with others (sometimes from other countries and cultures): designers, developers, product managers, software architects, and other stakeholders to figure out opportunities for product improvement and success—and determine the right experiments to measure, test, and yield actionable insights.
Product managers and marketing will want to discuss how your insights inform value propositions and selling points. Designers will use your research data for their creative—prototypes, concepts, and actual product designs—and ask for your input and advice. And, of course, the entire research team needs to determine best research practices.
Other qualities you’ll need: 3-5 years professional experience in user research or UX research, and a BA or MA in Interaction Design, Communication Design, Product Design, HCI, or something similar. A blend of strong qualitative and quantitative research skills, knack for constructing compelling insights, and understanding of standard research and design processes goes without saying.
You might be asked to travel occasionally, in the United States and overseas.
Lois Siegel
Director of Recruiting
UX Hires
111 John Street, Suite 450, New York NY 10038
o: 646 863 5008 ext 506    c: 917 783 4487
e: lois@uxhires.com
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