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Lead User Experience Researcher - Enterprise Products

San Francisco, CA
Lead User Experience Researcher – Enterprise Products
Join a creative, collaborative team building enterprise work products used worldwide
 
Our client, a domain-leading tech company with a recognized “Best Place to Work” culture is adding a lead UX Researcher to their team.   They are seeking a skilled UX researcher with broad qualitative research methodologies experience, who has helped grow products over time and is excited to mentor a team and evolve the research practice.
 
Responsibilities
  • Lead all aspects of the research cycle, from scoping and recruiting to method selection, analysis and presentation
  • Be the voice of the user.  Understand the specific issues/needs facing the user at all points of interaction
  • Quickly deliver findings and insights that account for the company’s mission, initiatives, and desired business goals without losing sight of customer needs
  • Help define standards of product usability and advise how to improve usability
  • Recommend and enact improvements to the team’s process, tools and communications
Requirements
  • 5+ years applied experience in a high-tech/product-driven company
  • Experience leading generative and evaluative research, both on-site and remote
  • Expert in scoping, planning and executing each step of the research process
  • Foundational knowledge of information architecture, design principles and content strategy for both web and mobile
  • Ability to construct meaningful stories that are memorable, develop a life of their own, and are true to the data
  • Skilled presenter and persuasive communicator
  • Comfortable with the technologies for recording, analyzing, storing, and sharing research
  • Knowledge of Accessibility standards and compliance a Plus
  • Experience with quantitative and market research methods a Plus
  • Experience working with remote teams a Plus
  • Experience/familiarity with enterprise tools a Plus
 
Lois Siegel
Director of Recruiting
UX Hires
111 John Street, Suite 450, New York NY 10038
o: 646 863 5008 ext 506    c: 917 783 4487
e: lois@uxhires.com
 
 
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