SENIOR UX RESEARCHER
Join a team of smart and creative people building B2B SaaS software used by 16,000 companies in 90 countries

Our client, a highly successful domain leading tech company based in NYC, is adding a senior UX researcher to their product team. Their highly secure and integrated software combines data storage, analytics and communication functionality – enabling better decision making on the enterprise level.

Responsibilities

Conduct and oversee all research activities - discovery, exploratory & validation.
Create and evolve best in class UX research practices and process.
Execute global research initiatives spanning across products, services and users, including longitudinal studies.
Maintain the research repository.
Collaborate with designers, engineers and product team on product roadmaps.
Communicate research findings to stakeholders.
Ownership of research-related tasks and artifacts.
Mentor junior team members.

Qualifications

5+ years of relevant experience.
Degree in HCI, Cognitive Science, Experimental Psychology, Anthropology or equivalent work experience.
Experience executing qualitative and quantitative research methods.
Experience with remote testing methods and tools.
A varied skill profile within User Experience Design, with core expertise in Design Research, but capable in Interaction (UX) Design, UI Design, Prototyping, etc.
Experience evaluating or designing products with a high-level of complexity.
Strong verbal and written communication skills.
Experience testing B2B desktop, mobile and web-based applications.